| Consultancy |
Our consultancy service form the bedrock of our portfolio of products and services. Consultancy ranges from gaining value on the purchase of new hardware or software, integrating networks, integrating software and hardware, converging information and communication technologies, developing an Internet strategy, selecting new suppliers or recruiting staff. Our consultants can also provide valuable help when more than one IT supplier seems to be giving conflicting information and an independent viewpoint is required.
If your current IT support is not delivering to your expectations, have you thought about switching to a service which is tailor-made for you? We work with all sizes and types of company and you can choose a package that exactly fits your business.
Digital Cacao's consultants and project managers combine technology skills with a thorough understanding of business processes. The marriage of your people, business processes and technology working in synergy will definitely increase output and performanance. If you're looking for advice on how ICT can help drive your business forward, we are here for you.
We offer a range of IT consultancy services including network design and implementation, disaster recovery, security planning, office moves, complete infrastructure refreshes, as well as technical audits and much more.
We have experience in large software upgrades and migrations, firewall and switching configuration, network troubleshooting, feasibility studies and software compliance testing. Our broad range of skills and experience mean that we are well positioned to provide expert advice in all areas of IT, no matter how large or small your business.
If you would like to find out more about our ICT consultancy services, please call us on +44 (776) 21 32234.
| Infrastructure Design |  |
Network design and installation is the key to the success of your long-term ICT strategy. Get it right at the beginning and your on-going support costs will be greatly reduced going forward.
Proper planning is essential. It's the only way to guarantee we complete our work on time and in budget. What's more, we can either work with your own IT people to deliver the project or provide you with a team.
We have experience in designing and installing networks of all types and sizes, and would love to hear from you regarding any future works you are considering.
| Project Management | |
Project Management is the discipline of planning, organizing, and managing resources to bring about the successful completion of specific project goals and objectives.
The project lifecycle requires we work in close partnership with your management team, middle management and the staff that will be interacting with the on a daily basis so that all requirements and expectations all catered for, helping to shape and implement their ideas. By taking the time to develop a clear understanding of the goals and objectives surrounding our clients' requirements, we provide better solutions that are more robust to the effects of change and scalability.
| System Implementation | |
System implementation is putting a planned system (process) into action. Its not just about the technology, there are stages involved. Hardware and/or software are acquired, developed and installed. Testing and documentation will be required and implemented, training and developing staff to upgrade their skills for optimum benefits from the system.
Digital Cacao will take a holistic overview of the implementation for a successful outcome, examining all the factors involved in the project, that will determine the success or failure of the system implementation. From organisation culture and readiness, technology, business processes, to user interaction.
We are committed to providing you with the most complete IT system implementation possible.
| IT Support | |
When something goes wrong with your ICT system, do you need to get it fixed quickly, easily and efficiently? Or are staff left waiting for hours? With all that wasted time and money, your business is the biggest loser.
Digital Cacao is here to help, providing a personalised service to take the hassle out of your ICT challenlges. The following are a portfolio of services we provide:
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Whenever or wherever you have a problem, our computer support engineers are available to make sure that it's fixed on time and within the SLA.
| Web Development | |
The design and 'fit' of your Internet strategy is critical to your overall corporate brand image. Often your web presence may be the first glimpse that potential customers have of your business, the products and the services on offer - that first impression must reflect the strengths and ideals of your company.
We combine design, implementation and managed web hosting services, all designed to provide peace of mind with a choice of dedicated or shared enterprise servers offering high-availability, specific set up and selectable bandwidth for maximum flexibility. We are happy to discuss options and to develop a hosting solution that's right for you.
Managed hosting services can include various back-up, support and data-management strategies, as well as complete business email solutions.